For all types of returns, we require the customer to first contact our Customer Service department stating the order number, the items to be returned and the reason for the return, within 7 days of the receipt and for the goods to be returned within 14 days. For undamaged goods, we must receive the goods in a re-sellable condition, which includes any manufacturer's packaging and with any tags and labels still attached. Electrical goods and computer software that has been opened cannot be returned unless faulty. We recommend the following guidelines for all returned items: - a) are packaged in a similar/suitable protective package to which they were received b) are returned by recorded delivery, with insurance covering the full value of the items, as Formula1Teamwear.com cannot be held responsible for the loss or damage of goods in transit. c) from outside the European Community, the packaging and customs declaration must be labeled: RETURN OF MAIL ORDER GOODS FOR EXCHANGE ⿿ VAT/DUTY NOT APPICABLE. We also highly recommend that you keep a copy of any delivery receipts of any returned orders and also forward us a copy of the recorded delivery reference number in order to assist you in the non-delivery of returned items and speed up any processing time. We can only accept responsibility for shipping costs for replacement items and any reasonable costs to return items that are either (a) contain a manufacturer's fault (b) are sent incorrectly OR (c) are damaged, during our original shipping, and with your reasonable co-operation we successfully claim our original shipping costs back from the courier. Please note that when an item in exchanged for a different size, the customer is liable for the both the return items and replacement item's postage and packaging costs. Sale items, classified as items reduced in price by 20%, or more, from the Recommended Retail Price (RRP), can only be returned in the case that they are faulty, damaged or sent incorrectly. Your statutory rights are not affected by goods purchased as Sale Items. Returns may take up to 10 working days to be processed, after the receipt of the returned item(s), and we will inform you by telephone or e-mail in the case that a replacement item is out of stock. Please contact our Customer Service department for further information.

RETURN ADDRESS*

FORMULA 1 TEAMWEAR.COM LIMITED

PO BOX 63863

LONDON

SE1P 5FR